The process analyst foundation course was extremely well run, informative and useful.
Mike O'Hare - Management Accountant

I found the technique of sifting through the volume of information looking for what we needed from interview for process modelling most useful.
Carol Sanders - Business Systems Manager

I wish I had completed this course a lot earlier, thanks for giving me the knowledge to ensure that a future project is a success!
I will definitely recommend this course to others to ensure that all stakeholders have a clear understanding of the key deliverables.
Sandra Hill - Principal, Corporate Governance

I found scoping, developing process frameworks, process modelling and process improvement section very useful.
This course fulfils a definite need in business. I would be very interested in attending supplementary training course in this discipline.
Peter Coorper - Business Systems Manager

The trainer shows a very good understanding of the concepts and used relevant examples and variety of techniques to increase our understanding.
Process Mapping and Process description I found it very useful. The overall course is very well presented and I feel compatible enough to apply this knowledge back to my unit.
Maria Cowan – Business Subject Matter Expert

The course was well presented and provides a good foundation for process analysis.
I would definetely recommend this course to others as it gives the food to initiate organisational change.
Tom Bowman - Business Analyst

Developing better communication skills for interviewing and workshops was most useful in the course.
Nadine McMillan - Software Engineer

I found the entire course very useful, even though I have been involved in continuous business improvement projects before;
this course has given me a whole new skill set.
Narelle Townsend – Principal Project Officer

The whole course was very useful, took us though the start to finish with practical examples.
Carol Sheward – Senior Project Officer

Learning the PRIME™ methodology end to end was most useful for me.
Kate Langmead – Senior Project Officer

	Fantastic and very interactive! The whole course was excellent!I enjoyed the practical sessions.   Michelle Webb - Senior Project officer

Fantastic and very interactive! The whole course was excellent! I enjoyed the practical sessions.
Michelle Webb - Senior Project officer

Running through an interviews and understanding exercises for the whole methodology was really good.
This course provided very useful overview without getting too detailed. I would like to do more advanced training.
Rocco Costa - Senior Advisor Business Solutions and Information

This course is exceptionally relevant for the organisational review process.
Well presented, helpful presenters willing to answer questions and give examples. Thank you!
Janelle Shotton - Principan Advisor Business Operations

Fantastic! Well prepared, well presented, information presented sequentially, made sense. Thank you!
Natasha Ratajczek – Project Support Officer

The course provided the overarching principles required to document the business processes. Tanya Brady - Senior Advisor

The course allowed me to break down concepts and answered all my questions, the presenter seem easy to work
with and liked the concept of not imposing solutions. Clarification of concepts, jargon, symbols, team building and
creating collective mind for the project team was very useful.
Janee Crane - Director Strategy and Operations

I found description of PA/ BA and all information about process, developing business framework and current state
review most useful. Excellent variety of participants, trainer catered to suit everyone’s personality.
Always kept it interesting and is very enthusiastic.
Antoni Pullcinella – Service Delivery Manager

I will definitely recommend this course to others;
I believe all the areas throughout Main Roads should use modelling of processes. Overall great course!
Debbie Lam – Business Lead OnRamp initiative

I will definitely recommend this course to others;
I believe all the areas throughout Main Roads should use modelling of processes. Overall great course!
Debbie Lam – Business Lead OnRamp initiative

An excellent course all round – practical exercises on real processes and presenters experience in the real world I found it most useful.
Brett Stewart – Service Delivery Performance Measurement Manager