| Business Process Management - Executive Course |
This course has specifically been designed to benefit individuals who need to have a high level understanding of Business Process Management.
These are individuals who may be:
- Planning to initiate Business Process Management in their organization
- A project sponsor for a Business Process Management initiative
- A senior level person who will need to make decisions as part of organizational Business Process Management
- Individuals who need to adopt a "process orientated" way of thinking
Course Overview
This course provides the concepts of business process management and process analysis to enable complete process transparency within an organisation.
It focuses on the critical success factors for making the effort successful. Regardless of the industry vertical to be analysed, this course offers a domain
and tool independent methodology PRIME® (PRocesses In a Monitored Environment ) to document, measure, analyse and improve business processes.
This course provides an overall understanding of a Business Process Management initiative. In addition it will provide an opportunity to discuss and understand
the consequences of undertaking, or not undertaking a BPM project.
Course Topics
- Business process management lifecycle
- Business process management phases and roles
- Process scoping
- Process analysis
- Process improvement
- Process implementation
- Process monitoring
Course Format
This intensive course is run over a day. It uses a combination of instructor led presentation slides, handouts for practical exercises and a work book.
Participants will have the opportunity to accumulate significant hands on experience during this course.
This course can be tailored to satisfy corporate requirements.
Course Benefits
Upon completion of this course the participants will be able to:
- Lead a business process management project
- Manage business transition
- Undertake business process management project planning
- Form and lead a business process excellence team
