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AMP is a leading wealth management company operating in Australia and New Zealand, with selective investment management activities in Asia (through AMP Capital Investors) and a growing banking business in Australia.
AMP has two core business units:
AMP Financial Services which provides financial planning advice, superannuation, retirement savings and income products, investments, risk insurance and selected banking products; and
AMP Capital Investors which manages investments for clients across all the major asset classes including equities, fixed interest, infrastructure, property, diversified funds and multi-manager funds.
In Australia, AMP is a leading provider of retail and corporate superannuation and retirement income products. AMP has one of the largest aligned planner forces in Australia and New Zealand.
PRIME PMG has recently been engaged by AMP to carry out current state process mapping for their Financial Planning Operations business area in the Financial Planning and Services unit. In addition to Business Process Mapping, PRIME PMG will provide recommendations for improvements identify Business Rules and develop RACI (Responsible, Accountable, Consulted, and Informed) Charts for all business processes. PRIME PMG will also provide key monitoring measures to monitor the performance of the processes. These measures allow AMP to control the performance of processes, and if the processes are not delivering the desired result, relevant corrections can be made.

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