A Queensland State Government Agency sought to engage a suitably qualified contractor to develop business process maps in line with the directions of the business plan.

The customer undertook a comprehensive business planning process to identity areas for growth and improvement.

One of the recommendations from this process was the development of business process maps.

The aim of the contract was to have the identified business process maps completed as quickly as possible.

PRIME was awarded the contract to develop business process maps that will assist the customer in articulating and defining future paths of service delivery.

PRIME is responsible for identifying any risks and/or issues during the analysis of the flow of current tasks and works with the customer to develop appropriate solutions as part of the process.

The evaluation criteria of the awarded contract consisted of proposed project methodology, skills and experience, offered price.

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