PRIME has been engaged by GE Corporate to review its Shared Services business. GE ANZ Shared Services wish to understand which business processes are efficient and effective and which are not. The initial emphasis is to concentrate on areas where GE Australia/New Zealand (GE ANZ) has a direct influence.

PRIME is to conduct a current state process mapping project for the Payroll function within the Financial Operations business area. A total of 35 business processes have been identified for mapping and review. Upon completion of the current state process mapping, analysis will be conducted to find the bottlenecks and understand the changes to be made.

Based on the above, the future state processes will be developed with a focus on keeping the existing infrastructure and removing the bottlenecks.

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