An Australian Utility that builds, operates and maintains a state-wide high voltage electricity transmission network embarked on an enterprise-wide initiative to realign its business architecture with renewal of its Information Technology business applications. Underlying this was the need to document, review and streamline business processes to ensure practices optimise the use of IT while delivering […]

A New South Wales state government department engaged PRIME to assist them to increase the deployment speed and coverage of outsourced managed business process services. The objective behind the project is to enable individual agencies to focus on peak customer service delivery. find owner of domain . To ensure this, the initial focus of the […]

PRIME has been appointed as the consultant of choice for a cross-department business improvement initiative by one of Queensland’s major Councils. PRIME is providing Business Process Management (BPM) consultancy, accredited and endorsed training and provision of a leading BPM tool. The objective of the appointment of PRIME is to assist Council in identifying operational efficiencies, […]

PRIME PMG Pty Ltd. is delighted to announce appointment to the Fit For The Future Technical Advisory Panel by the New South Wales Office of Local government (OLG) Panel members were appointed following a competitive Expression of Interest process, while PRIME is also a prequalified consultant with the NSW Office of Finance and Service Performance […]

One of Queensland’s local government councils has engaged PRIME to assist with process standardization, elimination of process duplication, optimisation of operational efficiencies and engender a common understanding within a specific business area. PRIME’s methodology of qualitative and quantitative process analysis will ensure accelerated business performance improvement and also provide the client with reference outcomes for […]

A New South Wales government department has engaged PRIME to accelerate service delivery process performance, by mapping and documenting business processes and identify interrelationships with standard ‘whole of government’ process templates.  With emphasis customer service issues, PRIME services will facilitate rapid, effective and wider adoption of consistent business processes across government, producing positive service delivery […]