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Business Process Management (BPM) is a continuous improvement method to achieve and satisfy the forever changing organisational operation. It is a holistic management approach that promotes business effectiveness and efficiency while striving for innovation, flexibility and integration with technology. BPM has been a feature of the technology market for the last three decades. Today, BPM is more relevant than ever. The global business environment is increasingly dynamic, pushing organisations to evaluate concepts and technologies that can help them respond to business challenges. By adopting BPM, enterprises can boost their ability to derive a clear competitive advantage. Increasingly globalise and regulated markets are demanding unprecedented level of business process agility, control and transparency. As enterprise application platforms have failed to cater for the needs of highly-differentiated business processes, BPM is emerging as a definite solution.
BPM is a highly productive management discipline offering competitive advantage to those who do it well. BPM provides governance for organisational policies, operational procedures and the organisational structure, in aid of improving organisational agility and performance. BPM helps achieve a dramatic improvement in business process performance.
All organisations consist of a varying composition of business processes. Addressing inefficiencies that exist within these business processes will have a dramatic impact on the speed and success with which the organisation does business, therefore affecting the bottom line. Business Process Management helps you and your employees uncover inefficiencies within the business.
BPM is not about creating an abundance of business process maps. It is about systematically defining, documenting, analysing, improving business processes and then continuously monitoring for further inefficiencies. This does not mean the application of technology. There are a number of solutions that can be implemented; technology may only be one of the solutions.
Business Process Management is an absolute solution which addresses People, Processes and Applications within the organisation to remove bottlenecks and continually improve business operations to achieve business agility.
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